Senior UX Designer Job at Neotecra, New York, NY

  • Neotecra
  • New York, NY

Job Description

Responsibilities:

UX Strategy

  • Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage for NYCT/LIRR/MNR).
  • Partner with UXR to understand rider needs, behaviors, and pain points. Maintain a user feedback loop to continuously improve the user experience.

Collaboration & Communication:

  • Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals.
  • Partner with Creative team.
  • Present design concepts and research findings to senior leadership and other stakeholders.

Process Development:

  • Establish and document UX processes, and best practices.
  • Implement user testing, and other quality control measures.

Qualifications:
Experience:

  • 8+ years of experience in UX design, with a focus on mobile applications.
  • Proven experience leading UX for complex digital products
  • Experience working in agile development environments.
  • Experience with design systems.

Skills:

  • Strong leadership skills to champion user-centered design practices
  • Proficiency in UX design tools, and excellent visual design skills
  • Excellent communication and presentation skills
  • Ability to work effectively with complexity, with close attention to detail
  • Preferred:
  • Experience in the transportation industry or related fields.
  • Experience with accessibility guidelines

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